You should plan on the entire admissions process taking several hours to complete. When you arrive at Rogers, please check in with a receptionist in the lobby: Simply say your name and state that you are here for an admission. The receptionist will give you a clipboard with a form to complete. A short time later, an intake specialist will greet you and take you to a private office to complete the rest of your admission paperwork. To make sure that we have the most current clinical information, the intake specialist may ask you additional questions about your symptoms.
Depending on which program you are admitting to, the intake specialist may then leave the office to contact your insurance carrier for authorization (this is typical for most residential admissions). The authorization process can take anywhere from 30 minutes to several hours, depending on how long it takes the insurance carrier to identify somebody who can review your case. Unfortunately, we have little control over the authorization process with your insurance carrier, but our intake staff will work diligently to get a response back from them as soon as possible. Please visit the insurance coverage page for more information.
Finally, the intake specialist will then explain the admitting paperwork to you and obtain your signature on the required forms. The intake specialist will then leave the office to make copies of the admitting forms for you, enter your information into the electronic health records system and notify the program staff of your arrival. The intake specialist will then escort you to the program and introduce you to one of the program staff who will begin your program orientation.